FAQ
When am I charged for my purchase?
Your card is charged or your PayPal account is debited when you place your order and checkout online.
Can I order by phone?
We don't accept orders by phone. (That saves the cost of staffing a call center.) Please place your order using our website. If you are uncomfortable placing an order over the web or by using a credit card or PayPal, please ask a friend or relative to place the order on your behalf. They can enter your address as the gift recipient and then you can pay them back via whatever method you're most comfortable.
Can I order by mail?
We don't accept orders by mail. (That saves the cost of staff to handle manual payments and enter orders.) Please place your order using our website. If you are uncomfortable placing an order over the web or by using a credit card or PayPal, please ask a friend or relative to place the order on your behalf. They can enter your address as the gift recipient and then you can pay them back via whatever method you're most comfortable.
What size should I get?
See our page with our size charts.
When will my size/color/style be available?
Do you offer youth sizes?
The shirts that are available in Youth sizes are listed under "For kids" under "Products" in the top navigation bar. If you don't see the design you want, consider our Extra Small or Small size shirts, which fit many children aged 6 - 10+.
Shipping
See our Shipping page, including information about shipping deadlines for the Christmas holidays.
Returns and exchanges
If you are returning or exchanging a limited edition design that is no longer available, we will be happy to give you store credit or a refund.
The one exception is for products that are marked as "no returns." These are primarily products that are not inventoried and that were made for each buyer based on their order.
Where are your products made?
To find products that are made in the USA or that include that as an option, click on the “Made in USA” link in the top navigation.
I wish you carried . . .
Please send Larisa a note. We are looking forward to hearing your suggestion.
I make a product I would like you to consider carrying.
Please send Lee a note.
I am a designer who would like to develop designs or collaborate on existing designs.
Please send Lee a note.
Do you offer your products wholesale?
What is your address?
The HistoryList
787 Concord Road
Marlborough, Massachusetts US 01752